How We Can Help You
Mitigate Your Spam Emails
Your days of having your inbox flooded with useless emails are over! We will teach you how to unsubscribe and block emails.
Answer Your Questions
We have a team of tech-savvy young people ready to help you solve your tech challenges.
Provide Helpful Step-by-step Guides
We have created many easy-to-follow tutorials so you can fix your tech challenges yourself for free!
Consult With Us Before Purchasing New Tech
Today, buying technology can be very overwhelming because of the vast options. Luckily, you can tell us what you are looking for, and we can personalized recommendations for you!
File Cleanup & Organization
Think of your files like your desk. If there are papers everywhere, you will not be able to find them when you need them. Once it’s organized, you will be much more productive. We can help you achieve your own “clean desk”.
Investment
Pricing
Standard Support Membership
We like to keep things simple at Support Sharks, so we constructed our Support Membership to be your one-stop tech support solution. Perks include…
Included Support Session
Each month, you receive an hour-long tech support session that can be used for a virtual or in-person appointment. At this appointment, we can work on specific items you outline for us or we can do a tech health check. Technology requires ongoing support to ensure everything runs smoothly, so these routine appointments are essential for maintaining your devices.
Better yet, if you don’t use your included session one month, it will roll over to the next as long as you maintain your membership!
Reduced Rates
When you need additional support beyond what is included in your membership, you can take advantage of our à la carte services at reduced prices.
Virtual Support: $49 / hour
In-Person Support: $59 / hour
Priority Scheduling
Who doesn’t love to skip the line?! Whenever you need your Shark, they are at your fingertips.
Emails About Urgent Updates
Occasionally, the companies that make the operating systems that run on your devices, such as Apple and Microsoft, release critical updates. It is vital that you install these updates as soon as possible as they contain important fixes to help keep you safe.
Instead of you having to keep an eye out for these, we do! We monitor the updates, and if there is an important one, we reach out to inform you. Better yet, your Shark can take care of these updates for you during their monthly visits, if you prefer.
$49
per month
À La Carte Services
Virtual Tech Support
- Hop on a Zoom call with one of our highly skilled Sharks! They will walk you through your challenges and can even employ remote-control features to aid in the process.
- This is best for quick questions, those who live outside the greater Austin, TX area, and those who prefer to meet virtually.
In-Person Tech Support
- One of our highly skilled Sharks will meet you at your home or an agreed-upon meeting location to solve your technical challenges.
- This option is best for more complicated challenges, which may be difficult to solve virtually and those who prefer to meet face-to-face.
About us
For support, click the button below to schedule a session.
OR
Call Us
(512) 777-1255
Text Us
(512) 777-1255
Email Us
helpme@supportsharks.com